Privacy Policy

Bike Injury Solicitors are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Bike injury Solicitors is a trading name of John Poyser Solicitors. This privacy policy explains how we use any personal information we collect about you.

Data Controller

John Poyser Solicitors is the Data Controller and is responsible for collecting and processing your personal information.

How to contact us

Data Information Officer, John Poyser Solicitors, 5a High Lane, Manchester M21 0YP or by email at admin@bikeinjurysolicitors.co.uk.

What information do we collect about you?

We collect information about you when you instruct Bike injury Solicitors/John Poyser Solicitors to act on your behalf in legal matters or when you make an enquiry about our services via our website when completing a ‘Contact Us’ form or when you speak to us by telephone.

We store information about you as so that we can provide legal services as set out in the terms and conditions included in our services agreement called a Client Care Letter or Letter of Engagement. This includes the provisions set out in the General Data Protection Regulations (GDPR). So that we can provide you with appropriate legal services we will request from you personal and sensitive information, such as:

·         Full name

·         Address

·         Telephone numbers

·         Email address

·         Date of birth

·         National Insurance Number

·         Details of appropriate adult if under 16

·         Gender, Ethnicity and Marital status

·         Religious or other cultural beliefs

·         Disabilities or Mental health

·         Criminal offences including alleged offences

·         Financial information

·         IP address and location when accessing our website

How will we use the information about you?

We collect information about you so we can respond to questions you have raised normally of a legal nature. If you decide to be represented by us your data will be subject to the terms set out in the Client Care Letter. If you do not become a client of Bike injury Solicitors/John Poyser Solicitors we will retain your data under the provisions of the General Data Protection Regulations (GDPR).

We use information collected from the website to personalise your repeat visits to our website by the use of cookies. Your data will not be passed on to any third party without your consent except in an anonymised format comprising IP address, device used to access our website, including date, time and location for the sole purpose of improving the user experience on our website.

If you become a client of Bike injury Solicitors/John Poyser Solicitors we may share your personal information with other parties for the purposes set out in our Client Care Letter for the best conduct of your case. These parties include other professionals such as Barristers, Accountants and medical specialists who are all subject to the provisions of the GDPR.

Bike injury Solicitors/John Poyser Solicitors use third party contractors to maintain our computer systems and our website and they may have access your personal data. All third party contractors to Bike injury Solicitors/John Poyser Solicitors who may view and process data have provided confirmation of their compliance with GDPR regulations and the safeguarding of any personal data held on our computer systems or website and on any computer system required to be used by the third party.

Depending on the circumstances of your legal case, Bike injury Solicitors/John Poyser Solicitors may be required to pass your personal data to authorities such as the Legal Aid Agency and HM Courts and Tribunal Service.

How long we retain the information about you?

As a legal firm based in England and Wales we are required to retain all client data for a minimum of six years after which time under the terms set out in the GDPR you can request its removal. Personal data held from a website or telephone enquiry where the individual providing the personal data does not become a client of Bike injury Solicitors/John Poyser Solicitors can request deletion of their personal data at any time.

Privacy regarding children

For the purposes of the GDPR children are defined as those aged 13 and under. Special provisions apply to how we process data relating to children and in such circumstances we will require consent of a parent and/or an appropriate adult.

The security of your personal information

We have an information security policy and take steps to make sure the policy is implemented. This policy covers the confidentiality, integrity and availability of our systems and services and the personal data we process.

Marketing

Bike injury Solicitors/John Poyser Solicitors may write, telephone or email individuals who are clients of the business whilst their matter is in progress or completed on the basis of processing for legitimate purposes. Bike injury Solicitors/John Poyser Solicitors will not pass any personal data to any third party for the purposes of marketing. Bike injury Solicitors/John Poyser Solicitors will only send out marketing information to individuals who have opted in to receive such information. If you have opted in to receive such information you can opt out at any time by writing to us at the address shown above in Contact Us.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address shown above.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to Bike injury Solicitors/John Poyser Solicitors and our websites so if you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place a link on the Home page of our website to any updates which will also appear on this web page. This privacy policy was last updated on 27 October 2018.

Contact Us

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to admin@bikeinjurysolicitors.co.uk.